Your users ask.Smart Guide shows them the way.
Smart Guide answers your users' questions and guides them step by step, with on-screen guidance right inside your application.
Smart Guide lives inside your application. It answers questions in a chat and points users to the exact place to click, with overlays on screen. It learns everything from your code, so it is always up to date.
- 1A user asks a question in their own words
- 2Smart Guide knows what your software can do, and how
- 3It guides them on screen, step by step
A question becomes a GUIDED FLOW
The useful answer is often not another paragraph. It is knowing exactly where to go next.
Users ask naturally
In their own words, without knowing the exact name of the feature or where it is hidden.
Smart Guide knows the way
It knows what your software can do, and how, straight from your code. No separately maintained tours.
It shows the way on screen
It highlights the right part of the interface and guides users step by step until they reach their goal.
That knows WHO IS ASKING
Answers match each user's role and permissions, so everyone only sees what applies to them.
- Scoped to each role
- The right answer for each user
- Nothing leaks
No product tours to MAINTAIN
Most in-app guidance is a second set of content that someone has to keep up to date. Smart Guide follows your product by itself.
Traditional product tours
- Built and updated by hand
- Break when the product changes
- Separate from your documentation
- Several versions of the same knowledge
Smart Guide
- Learned from your code
- Updated on every release
- Same knowledge as Smart Documentation
- One source of truth for every answer
Built on the same knowledge as SMART DOCUMENTATION
Smart Guide and Smart Documentation share one knowledge layer, so the answer in your app always matches the documentation. Your own AI tools can use it too, through MCP.
Less searching. Fewer tickets. FASTER ADOPTION
Onboarding
New users complete their first real tasks instead of clicking through a generic tour.
Feature adoption
Users learn a feature the moment they need it, in the context of what they are doing.
Support tickets
“Where do I click?” questions are answered before they become tickets or calls.
QUESTIONS we often hear
Something else on your mind? We'll gladly walk you through it in a short call.
Does Smart Guide click through the software for my users?
No. Smart Guide answers questions and shows where to click, step by step. For execution of supported tasks on the user's behalf, see the separate Smart Assistant product.
How does Smart Guide know how our software works?
It learns everything your software can do, and how, straight from your code. The same knowledge powers Smart Documentation, so the answers in your app always match your documentation.
What happens when we release a new version?
Smart Guide updates with every release. New flows are picked up and removed features disappear from the answers, without anyone rewriting tours or help content.
Do users only see what they are allowed to do?
Yes. Answers are scoped to each user's role and permissions, so nobody is guided to parts of the software they cannot access.
How long does it take to get started?
Most teams are up and running in 7 business days. You connect your code and application, we configure the settings together, and Smart Guide is generated from your code.
Is our code safe?
Access is read-only, data stays in the EU, your code is not retained and it is never used to train AI models.
Want the task done FOR THE USER?
Smart Guide shows the way. Smart Assistant executes supported actions for the user using the same code-derived product knowledge.
Put product knowledge INSIDE YOUR PRODUCT
Discover in a 30-minute call how Smart Guide helps your users find their way in your software.